Recent Posts

Laie Business Damaged by Fire?

1/19/2022 (Permalink)

Smoke and soot cover a wall. We restore commercial fire damage 24-hours a day in Honolulu county.

Aloha! SERVPRO® of Kailua responds to commercial fire damage in Laie, often arriving onsite as the Honolulu Fire Department is leaving the scene. Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification, the nonprofit certifying body for the restoration industry. They are trained and certified in:

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician
  • Water Damage Restoration Technician

Fifty percent of businesses that close due to fire damage never reopen. We understand the importance of getting your business back up and running quickly. We can supervise a full range of restoration and construction services, giving you one point of contact for the entire restoration job.

We have the training, experience, and equipment required to mitigate and restore fire damage on all kinds of commercial properties, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

Fire damage can happen at any time in Laie. When your commercial business or home needs commercial fire damage restoration services, SERVPRO® of Kailua has a team of technicians on call and ready to respond 24-hours a day. Call us today at 808-235-5015. We’ll restore your fire damage, “Like it never even happened.” Mahalo.

Franchises are independently owned and operated.

Kona Low in Kailua?

1/11/2022 (Permalink)

Storm clouds are seen from the coast of Kailua. We restore storm damage 24-hours a day in Honolulu county.

Aloha! SERVPRO® of Kailua’s technicians are trained and certified to restore storm damage, and they are on-call 24-hours a day and typically arrive within four hours of your call. Last month the Hawaiian Islands experienced a Kona low. Kona lows describe a subtropical cyclone that can produce many weather hazards, including heavy rains, hailstorms, flash floods, landslides, high winds, large surf and swell, water spouts, and severe winds thunderstorms. Kailua experienced periods of heavy rainfall throughout the Kona low.

Here is an ancient Hawaiian chant describing a kona low:

Coming is the dark cloud and the rainbow;

Wildly comes the rain and the wind;

Whirlwinds sweep over the earth;

Rolling down are the rocks of the ravines;

The red mountain-streams are rushing to the sea.

Here are the waterspouts;

Tumbled about are the clustering clouds of heaven;

Gushing forth are the springs of the mountains.

Call Us!

Violent storms are not uncommon in Kailua, and storm damage can happen at any time of the year. When your Kailua home or commercial business needs storm damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond to your call for help. Call us today at 808-235-5015. We’ll restore your storm damage, “Like it never even happened.” Mahalo.

Franchises are independently owned and operated.

Flooding in Kailua Home?

1/5/2022 (Permalink)

Water is being extracted from a carpet. We restore water damage 24-hours a day in Honolulu county.

Aloha! SERVPRO® of Kailua responds to water damage emergencies throughout the year. Here are some recent Google reviews from happy water damage customers:

“A pipe burst in my house, causing water to flood most of my house! ?? My insurance company called SERVPRO. SERVPRO came to my rescue. They came in with heaters and fans to dry my entire carpet. Matt Faasua has been helping me throughout this terrible ordeal by listening to my fears about this whole situation. He has also helped me move furniture around to make sure that my entire house can be dried thoroughly. He communicates with me daily to let me know who will be coming to my house and when to monitor the drying process. He has been available to communicate and help in every step of this drying process. Thank you, Matt Faasua, for all your help!” M. M.

“Frank and Allen were a pleasure to work with. They communicated well and got everything done promptly. They also worked with my insurance company, making that part of this experience easy. Would definitely recommend these guys.” Rodd Yano

Call Us Today!

When your Kailua home or business needs water damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond every day of the year. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

New Year’s Eve Safety Tips for Kailua?

12/28/2021 (Permalink)

A colorful fireworks display is lighting up the night sky. New Year’s Eve Safety Tips for Kailua?

Aloha and Happy New Year! SERVPRO® of Kailua wants everyone to have a safe New Year’s Eve celebration this year. There are lots of fun events and activities happening in Kailua, and many locals will be hosting parties at their homes. Candles and holiday decorations placed too close to a heat source are leading causes of decoration fires. Here are some tips for having a safe and fire-damage-free party to usher in 2022:

  • Choose decorations that are flame resistant or flame retardant
  • Keep lit candles away from decorations and other things that can burn
  • Some lights are only for indoor or outdoor use, but not both
  • Replace any string of lights with worn or broken cords or loose bulb connections
  • Use clips, not nails, to hang lights, so the cords do not get damaged
  • Keep decorations away from windows and doors
  • Stay in the kitchen when cooking on the stovetop
  • Keep children and pets away from lit candles
  • Test your smoke alarms and tell guests about your home fire escape plan
  • Blow out candles when you leave the room or go to bed
  • Turn off all light strings and decorations before leaving home or going to bed

Call Us Today!

When your home or business needs fire damage cleanup and restoration services, SERVPRO® of Kailua has a team of technicians ready to respond to your call day or night. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Post Construction Cleaning Services in Kailua?

12/20/2021 (Permalink)

A person is sweeping up construction dust on a job site. We provide a full range of specialty cleaning services in Honolulu county.

Aloha. Although SERVPRO® of Kailua is better known for fire and water restoration, we also provide a full range of specialty cleaning services, including post-construction cleaning. This type of cleaning happens after new construction or remodeling or before staging for selling the property. Construction sites leave behind drywall and construction dust. Our technicians will remove all of the dust and construction debris left from the job. We clean all walls, windows, ceilings, floors, doors, kitchen and bathrooms, and light fixtures. When we complete the work, you will have a sparkling clean property ready to stage, sell, or inhabit.

Additionally, we offer many commercial cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training, equipment, and products to get your property back to business. Our cleaning services include the following:

  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Air Ducts and Heating, Ventilation, and Air Conditioning (HVAC) Systems
  • Vandalism
  • Biohazard and Sewage
  • Trauma and Crime Scene

Call Us!

When your commercial property needs deep cleaning services, SERVPRO® of Kailua is Here to Help. ® Our cleaning services protect your investment and keep your property looking and showing at its best. Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Disaster Supply Kits for Kailua?

12/14/2021 (Permalink)

Rain is falling in Kailua. We restore storm damage 24-hours a day in Honolulu county.

Aloha. SERVPRO® of Kailua responds to storm damage emergencies every year. Here are some tips from the City of Honolulu for creating a disaster supply kit:

The city recommends making a 14-day disaster supply kit for each person in the household.

Water – one gallon of water per person per day

Food – non-perishable food that does not require cooking. Infant formula and food for special needs.

Utensils – plates, utensils, and a manual can opener.

Radio – battery-powered or hand-crank radio

Flashlight – with extra batteries

Cell phone - with solar charger

Whistle – important for signaling for help

Dust mask – helps to filter contaminated air

Sanitation - Moist towelettes, heavy-duty garbage bags with ties, hand sanitizer, toilet paper, baking soda/kitty litter to absorb odors, and gloves for personal sanitation.

Tools - Wrench or pliers to turn off utilities, basic tool kit, duct tape.

Important documents and cash – carry in a waterproof container

Maps – local area maps.

Medical - Prescription medications, glasses, contact lenses, medical devices, and a first aid kit.

Pets – supplies, food, and water.

Hygiene - Feminine products, personal hygiene items, diapers, incontinence supplies.

Pictures - Carry a photograph of you, your family & friends to help locate each other if you are separated.

HNL Info - to stay informed about emergencies, weather advisories, traffic bulletins, and much more via SMS or Email

Call Us!

When your Kailua home or business needs storm damage restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. Mahalo.

Franchises are independently owned and operated.

Soot and Smoke Damage in Kaneohe?

12/7/2021 (Permalink)

Soot covers a wall. We restore fire damage 24-hours a day in Honolulu County!

Aloha. SERVPRO® of Kailua offers a full range of cleaning and restoration services to restore fire damage in Kaneohe. Our technicians pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - Involves agitation of the surface being cleaned
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product

Fire Damage Restoration Process

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Call Us Today!

When your Kaneohe home or commercial business needs fire damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your fire damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Major Water Damage in Kailua?

11/29/2021 (Permalink)

A ceiling has caved in due to severe water damage from a leaking roof. We restore water damage in Honolulu county!

Aloha. SERVPRO® of Kailua is part of a national network of over 1700 franchises, and when emergency services are needed, we can mobilize resources as needed. This picture is from an emergency water restoration we did in Michigan. The roof had a leak that was not repaired, and the water continued to enter and saturate the roofing structure and ceilings until the ceilings collapsed under the weight of the water.

We tarped the roof to minimize secondary damage to the home’s interior rooms and cleaned up and removed the debris when we arrived. We extracted the water from the room and set up drying equipment. Once the room was completely dry, we repaired the roof and ceiling drywall and repainted it. Now you would never know there had been water damage!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time. When your Kailua home or commercial business needs water damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your water damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

More Happy Customers in Kailua?

11/22/2021 (Permalink)

People are giving the thumbs-up symbol. We are committed to keeping our customers happy in Honolulu county!

Aloha. SERVPRO® of Kailua is dedicated to providing the highest levels of service and support to all of our customers. Here are some recent Google reviews:

“Frank and Allen were a pleasure to work with. They communicated well and got everything done promptly. They also worked with my insurance company, making that part of this experience easy. Would definitely recommend these guys.” Rodd Yano

“The pipes in my tenant’s bathroom burst around 2 am Friday morning, flooding the bathroom, hallway, and two bedrooms. I didn’t know what to do, and my plumber suggested SERVPRO, so I googled them and contacted them the same day at around 8 am. The guys came out within an hour to extract the water from my bathroom and carpeting, left big fans for three days, by Monday everything was dry, and I was told there was not going to be a mold problem. Then I worked with the Recon team led by Frank and Allen. Once I got my insurance squared away, my job was scheduled within two weeks and then completed in 4 days. I got new paint, flooring, vanity, carpet cleaning, and it all came out perfectly! The team was very responsive, friendly, and professional. I would recommend this company to anyone!” Joshua Kitano

Call Us Today!

When your Kailua home or commercial business needs restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your property damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.

Flooded Business in Kailua?

11/15/2021 (Permalink)

A damaged pipe is shown. We restore commercial water damage in Honolulu county 24-hours a day.

Aloha. SERVPRO® of Kailua has been restoring water damage for Kailua businesses for years. We know that our fast response time saves our customers time and money in most cases. Here is a water damage timeline from our website that demonstrates the damage water will do to a structure:

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us!

When your Kailua business or home needs water damage restoration services, SERVPRO® of Kailua is Here to Help. ® We will restore your water damage, “Like it never even happened.” Call us today at 808-235-5015. Mahalo.

Franchises are Independently Owned and Operated.