Recent Posts

Storm-damaged Business in Kaneohe?

10/18/2021 (Permalink)

Sunrise in Kaneohe. We are trusted leaders in commercial restoration in Honolulu county.

Aloha. When a storm damages your business, fast action is key to minimizing the potential for further damage.  SERVPRO® of Kailua has a team of storm damage technicians on-call 24-hours a day, and we typically arrive onsite within four hours of your call for help. Rain and wind are two common forms of storm damage Kaneohe businesses may experience. Honolulu County gets around 192 days of rain each year, and rain can bring water intrusion issues with it. Here are some ways to prevent water intrusion:

  • Make sure water drains away from the building.Water is invasive and will find its way into a structure when water pools around the foundation. When the ground is saturated by rainwater, water may enter into the foundation wall through any cracks.
  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check rain gutters and drainage systems and remove any debris
  • Check downspouts and clear any clogs and make sure they are draining away from the structure
  • Check sprinkler systems to ensure the sprinklers are not spraying water onto the structure, and that water is not pooling around the structure’s foundation.

Call Us Today!

When your commercial business or home needs storm damage restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your commercial storm damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Wind-damaged Roof in Kailua?

10/11/2021 (Permalink)

High winds are blowing over palm trees. We respond to storm damage emergencies 24-hours a day in Honolulu county.

Aloha. Do you know that SERVPRO® of Kailua has a team of technicians on-call 24-hours a day to respond to storm damage emergencies? Storms can damage roofs, so it is a good idea to inspect your roof for damage after a storm. Here are some tips from State Farm Insurance for protecting your roof from wind damage:

  • Strong winds can cause shingles to peel off, especially if edge shingles are not well secured or the adhesive on their tabs has failed
    • A roofing professional can evaluate your roof, and if needed, additional roofing cement can be added under each tab to help keep the shingles attached during a high-wind event
  • The shingles should be attached to roof decking of solid 5/8-inch-thick plywood
  • The roof decking should be attached to the roof framing using eight diameter ring shank nails and a secondary water barrier created by installing self-adhering flashing tape over the joints in the roof deck
  • For greater resistance to wind uplift, apply a bead of construction adhesive along both sides of the intersection between the roof decking and the rafters or trusses. Your roofing professional can provide you with information about additional safeguards.

Call Us Today!

When your home or commercial business needs storm damage restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your storm damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Fire Damage in Laie?

10/4/2021 (Permalink)

The lights of the Polynesian Cultural Center in Laie, Hawaii are shown.  We respond to fire damage emergencies 24-hours a day in Honolulu county.

Aloha. SERVPRO® of Kailua responds to fire damage emergencies 24-hours a day in Laie. Here are some tips from our website for things you can do while waiting for help to arrive:

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator, and prop doors open
  • Clean and protect chrome with light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation and air conditioning unit (HVAC) filter
  • Tape double layers of cheesecloth over air registers

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

 Call Us Today!

When you have fire damage, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your fire damage in Laie, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Happy Customers in Kaneohe?

9/28/2021 (Permalink)

Stars as a rating are shown We are committed to providing the highest level of service to our customers in Honolulu county.

Aloha. SERVPRO® of Kailua aims for five-star reviews in all that we do. Here are some recent  reviews from our valued customers: 

“Mahalo to Billy and his crew including Juan and Fai. Treated my mom with respect and kindness. Always showed up on time and explained in detail what they were doing. Moms' condo suffered water damage due to a water heater leak above her unit. Mom felt so comfortable with these guys. It was a pleasure working with all of you and will definitely recommend to others.” Shelli L. 

“Noticed I had a water leak and possible mold situation. A friend had recommended SERVPRO, so I called and was immediately called back. Billy was my first contact and confirmed that I did have a mold problem. David was the next to contact me for testing the material to be removed to start the work. He was awesome. Very informed and a calming demeanor. Jan in the main office was the next and she too was extremely helpful with bill payment and scheduling. I couldn't be happier with a problem like ours to have the support and knowledge of all these people. I can't recommend them any higher. They are the best!” Allen W.  

Call Us Today! 

When you have property damage and need emergency cleanup and restoration services, SERVPRO® of Kailua is Here to Help.® Call us today at 808-235-5015. We’ll restore your property in Kaneohe, “Like it never even happened.” Mahalo. 

Franchises are Independently Owned and Operated. 

Crime Scene Cleanup in Kaneohe?

9/21/2021 (Permalink)

Yellow crime scene tape announces an active crime scene investigation. We provide crime scene cleanup services for Honolulu county businesses.

Aloha. When a man came into my store and tried to rob me, he was in for a surprise. He was tackled by my husband, thrown out of the store, and chased to a nearby park, where the police apprehended him. Thankfully no one was hurt, but there was blood and debris and crime scene residue that would need to be cleaned before I could reopen for business.

After the police were through processing the scene, I called SERVPRO® of Kailua. They sent a team out right away to clean my store. They cleaned up the blood and broken glass and the fingerprint and evidence-gathering chemicals left from the crime scene investigation. They worked quickly, and I was able to open my store in an hour. Now you would never know that my store had been the scene of a crime!

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Call Us Today!

When your commercial business becomes a crime scene, and you need crime scene cleanup and restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your crime scene damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Move-Out Services for Kailua?

9/13/2021 (Permalink)

A person is taping a box shut. We provide move-outs and pack-outs in Honolulu county.

Moving Services for Kailua Locals

Aloha. When the fire damage is extensive and structural repairs are needed to complete a restoration, the contents of the home will have to be removed until the work is finished. When you need to move your belongings, SERVPRO® of Kailua will help you pack and move out your home’s contents in an organized and efficient way. Once the repairs are completed, we will coordinate the return of your contents at a time convenient for you.

Move-Outs/Pack-Outs

When your home requires extensive restoration or cleaning due to fire damage, we can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

After the restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Call Us Today!

When rebuilding services are required to complete a fire damage restoration, and you need to remove the contents of your home or business, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your fire damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Contents Restoration Services for Laie?

9/6/2021 (Permalink)

A stack of colorful beach towels is shown. We provide a full range of specialized cleaning services in Honolulu county.

Laie locals want to know about contents restoration.

Aloha. When you need help restoring water damage, SERVPRO® of Kailua is Here to Help. ® Water damage affects more than the home; it also affects your belongings. We specialize in restoring water-damaged contents, and we work to “restore” versus “replace” your belongings whenever possible. Our water restoration technicians pretest every item before cleaning to ensure we are using the most effective cleaning method. Depending on what is being cleaned, we may use any of the following cleaning methods:

Restoration Cleaning Methods

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us!

When your home or commercial business needs water cleanup and restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your water damage in Laie, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Fire Safety Tips for Kailua?

8/30/2021 (Permalink)

A fire sprinkler is shown mounted on a ceiling in a home. Fire sprinklers save lives in Honolulu county!

Fire Safety Tips for Kailua Locals

Aloha. SERVPRO® of Kailua responds to fire damage emergencies 24-hours a day and in many cases, we arrive on the scene as the firefighters from Fire Station 18 Kailua are leaving. This is when our job begins. We have been providing fire cleanup and restoration services for years, and we know that our fast response time can save our customers time and money by minimizing the potential for further damage and more time-consuming repairs.

Here are some fire safety tips from the Honolulu Fire Department:

  • Working smoke alarms save lives, reducing the risk of dying in a home fire in half
  • Smoke alarms should be installed and maintained in every home
  • Home fire sprinklers protect lives by keeping fires small
  • Sprinklers can reduce the heat, flames, and smoke produced in a fire, allowing people more time to escape
  • A home fire sprinkler can control or put out a fire with a fraction of the water that would be used by fire department hoses

Call Us Today!

When your home or commercial business needs fire restoration services, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your fire damage, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Mold Infestation in Kaneohe?

8/23/2021 (Permalink)

A closeup of mold spores is shown. We are trusted leaders in mold mitigation and remediation in Honolulu County.

Aloha. Our tropical climate is the perfect breeding ground for mold. Mold has been present in the Earth’s atmosphere since the beginning of time, and once the mold starts to colonize, it can quickly spread to other areas of the home or structure.

SERVPRO® of Kailua’s technicians are trained and certified in applied microbial remediation by the Institute for Inspection Cleaning and Restoration Certification (IICRC). We have mitigated and remediated mold damage for many Kaneohe homes over the years. Here is some information on mold from our website:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water 
  • Mold colonies may produce health effects
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

Call Us!

When your home or commercial business has a mold problem, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll mitigate and remediate your mold damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Emergency Storm Restoration Services for Honolulu?

8/18/2021 (Permalink)

Palm trees are shown blown over in a tropical storm. We respond to storm damage emergencies 24-hours a day in Honolulu County.

Aloha. SERVPRO® of Kailua has been helping the residents and commercial business owners in Honolulu restore storm damage for years. Water is invasive and can cause severe damage to a structure if left untreated for too long. We follow the one-four-eight-hour rule, meaning:

One hour: we will make initial contact within one hour of your call

Four hours: we will arrive on-site within four hours of your call

Eight hours: we will contact your insurance adjuster within eight hours of your call

Upon arrival, we will inspect and assess the situation and board and tarp-up any areas exposed to the elements to minimize the potential for further damage to the structure. We use powerful, industrial-grade water extraction equipment to quickly remove the water. We monitor and document the drying process to ensure the area is restored to normal moisture levels.

SERVPRO Water Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us!

When your home or commercial business has a storm damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your storm damage in Honolulu, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.