Recent Posts

Fast Emergency Response Time in Hauula?

7/28/2021 (Permalink)

The word “fast” is seen in capital letters with an exclamation point. We respond to fire and water emergencies 24-hours a day in Honolulu County!

Aloha. SERVPRO® of Kailua has been helping the residents and commercial business owners in Hauula restore fire and water-damaged properties for years. We know that our fast response time is critical, as every minute counts when responding to a property damage emergency. In many instances, we are arriving as the fire department is leaving the scene.

This is when our job starts. We know that in many situations, immediate action is required to minimize the potential for further loss. For instance, water is especially invasive and will spread quickly and absorb into floors, walls, and furniture. Water damage will also be present in the aftermath of a fire emergency and require immediate cleanup to prevent additional damage.

Faster Response Time

Property damage emergencies can happen at any time of the day or night. Our emergency response teams have the advanced training, specialized equipment, and experience to mitigate and restore any property damage emergency you may have. In most cases, we can arrive within four hours of your call. We will also help you with the insurance paperwork and process.

Call Us Today!

When your home or commercial business has a fire or water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll restore your home or business in Hauula, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Storm Watch for Kaneohe?

7/16/2021 (Permalink)

Kailua beach is shown at sunset with clouds over the water. We respond to storm damage emergencies 24-hours a day in Honolulu County!

Aloha. SERVPRO® of Kailua has been helping the residents and business owners in Kaneohe restore storm-damaged properties for years. It’s important to know how to stay connected to important information concerning approaching storms. Here are some ways to stay connected to real-time weather information from the National Oceanic and Atmospheric Administration (NOAA):

The NOAA provides the NOAA Weather Radio All Hazards (NWR), a nationwide network of radio stations broadcasting continuous weather information directly from the nearest National Weather Service office. NWR broadcasts official weather service warnings, watches, forecasts, and other hazard information 24-hours a day, seven days a week.

NOAA Weather Radio

The NOAA Weather Radio is a dedicated radio that receives real-time weather information direct from the National Weather Service. During severe weather, more frequent updates and live broadcasts are used to notify listeners of potential severe weather conditions and other weather warnings. NOAA Weather Radios can be purchased at many electronic stores and can be battery operated, giving you an option to obtain information from these sources when the power is out.

Call Us Today!

When your home or commercial business has a storm damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your storm damage in Kaneohe, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Propane Grill Fire in Kailua?

7/12/2021 (Permalink)

A propane barbeque is shown. We respond to fire damage emergencies 24-hours a day in Honolulu County!

Aloha! Did you know that July is the peak month for fires caused by grilling in the United States?  SERVPRO® of Kailua responds to fire damage emergencies 24-hours a day and offers these propane grilling safety tips from the National Fire Protection Association  to keep you safe while grilling outdoors: 

Propane Grills

·       Check the gas tank hose for leaks before using it for the first time each year

·       Apply a light soap and water solution to the hose

·       A propane leak will release bubbles

If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off both the gas tank and the grill.

·       If the leak stops, get the grill serviced by a professional before using it again

·       If the leak does not stop, call the fire department

·       If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.

If the flame goes out, turn off the grill and gas and wait at least five minutes before re-lighting it.

Call Us Today!

When your home or commercial business has a fire damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your fire damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Water Insurance Coverage in Kailua?

7/5/2021 (Permalink)

Two people are reviewing an insurance policy on a laptop computer. We are trusted leaders in water damage restoration in Honolulu County!

Aloha! Did you know that SERVPRO® of Kailua can help with the insurance process and paperwork when we restore water damage in Kailua? Here are some tips from the Insurance Information Institute for making sure you have the right kind of insurance to cover water damage in your area:

Different types of water damage are insured by different types of policies.

Homeowners and renters insurance provides coverage for burst pipes, wind-driven rain, and various other causes of loss. Generally speaking, water that comes from the top down—such as rainfall and burst sprinklers—is covered by a standard homeowners policy.

Some policies cover sewer and drain backups, but many do not; however, you can purchase a sewer backup rider to your homeowner's or renters' coverage.

Typically, any water that comes from the bottom up is covered by a separate flood insurance policy, which can be purchased from the federal government’s National Flood Insurance Program (NFIP), and from some private insurers. If you live in a flood-prone area, learn more about appropriate coverage.

Call Us Today!

When your home or commercial business has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your water damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Satisfied SERVPRO Customers in Kailua?

6/21/2021 (Permalink)

Five stars are shown sitting next to a computer keyboard. Our happy customers are the key to our continued success in Honolulu County!

Happy Kailua Customers!

Aloha! Did you know that 99 percent of our Customer Reviews on Google are five-star reviews? SERVPRO® of Kailua is committed to providing the best customer experience possible. Here are some recent customer reviews:

“During the drying process, the crew members came almost daily to check on their equipment and progress. They always called before coming and were very considerate of my time. The demolition team worked quickly, cleaned up, and hauled all the debris away. Jan H. contacted me and explained the next steps. I appreciate her excellent communication and customer service and I look forward to the restoration of our bathroom.” C.T.

“The Team was great, came in quickly and set up to help with water damage due to a water heater leak. They were able to identify the trouble areas and immediately get to work on drying them up to prevent any further damage. Each time a representative came in they were able to explain what was going on and were extremely communicative via the phone to ensure that my schedule was accommodated as well. They made what should have been a stressful situation, much easier to deal with.” Jarrod Linehan

Call Us Today!

When your home or commercial business has a property damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your property damage in Kailua, “Like it never even happened.” Mahalo.

Franchises are Independently Owned and Operated.

Summer Fire Safety Tips from SERVPRO of Kailua

6/21/2021 (Permalink)

Photo of a menacing flame on a black background Don't let a house fire interrupt your summer plans! Take these tips from SERVPRO of Kailua to have a safe summer.

Summer is a beautiful time in Kailua. The sun is out later, fewer rain clouds can be found and it just feels like life has a new freshness to it. It's hard to stay inside this time of year. The natural beauty lures us outside. Whether it is a graduation party, gender reveal, church function or large family reunions you have this summer, you are likely to find a grill that's barbecuing some steaks, kabobs or veggies to be smoking in the background. The backyard activity is a time-honored tradition but unfortunately comes with an increase in home fires. In fact, springtime sees more house fires than any other time of year. Here are some tips from SERVPRO of Central Honolulu to have a fun and fire-safe summer. 

The grill. Grills get the finger pointed at them first for spring home fires, but they’ve earned the stereotype. The combination of high heat and flammable materials, sometimes even an open flame, give fires and easy place to manifest. Make sure your grill is in good working order with no leaks or weaknesses in the structure, keep it away from anything flammable (including decking or siding), and clean it thoroughly when you’re finished. Almost 20% of grill fires are due to poor cleaning.

The fire pit. Backyard conversations around the fire pit are a regular occurrence during these months, but make sure you’re doing it safely. Have a bucket of water within arm’s reach to douse any dancing flames, and use it to slowly and safely put out the fire when you’re done. Embers should be cool to the touch before you go inside. Also, don’t use leaves or pine needles in your fire, because they create lots of tiny embers that can travel easily on the wind. Never leave fires unattended, and never leave children or pets by the fire alone.

Chimneys and dryer vents. It’s rare for homes in our area to have fireplaces, but if you do, take steps to care for it now. Instead of waiting until fall, clean your chimney out now that winter is over, and get rid of soot and ash buildup inside that creates a fire hazard. And clean your dryer’s vent pipe, ensuring no lint has caked inside—that stuff goes up in flames quickly.

Vandalism and Graffiti Damage in Kahuku?

6/14/2021 (Permalink)

Graffiti covers a wooden gate. We respond to commercial property damage emergencies 24-hours a day in Honolulu County.

Not on my wall!

Aloha! Did you know that SERVPRO® of Kailua provides vandalism and graffiti damage cleanup and restoration services in Kahuku? Vandalism and graffiti can send the wrong message to your customers, so when this kind of property damage happens, it is important to restore the damage quickly and efficiently. For instance, a broken window can encourage mold growth and cause significant water damage if not taken care of quickly.

Our highly trained technicians can remove vandalism and graffiti from driveways, sidewalks, asphalt, metals, wood, glass, plastic, and masonry. In many instances, there will be debris and garbage that we will clean up and remove.

Vandalism and Graffiti Removal Services

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal

Although we are better known for fire and water restoration services, our technicians are also trained and certified to provide a full range of deep cleaning and restoration services, including:

  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Call Us Today!

When your commercial business has a property damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your vandalism and graffiti damage in Kahuku, “Like it never even happened.” Mahalo.

SERVPRO of Kailua is Independently Owned and Operated.

Fire Damage in Kailua Home?

6/7/2021 (Permalink)

Sparks from a fire are shown flying up into the air, covering the night sky. We respond to fire damage emergencies 24-hours a day in Honolulu County.

Fire Damage Happens

Aloha! SERVPRO® of Kailua has been mitigating fire damage for Kailua residents and businesses for over seven years, and we know that fires can be a devastating experience for everyone involved. From the moment we arrive, we will treat you and your family and your belongings with the empathy, care, and the consideration you deserve, and we will be with you through every step in the restoration process.

We often arrive as the firefighters are leaving the scene of the fire. This is when our job begins. There will be smoke damage, soot, fire debris, and water used in the firefighting efforts that will require cleaning and removal. Our fire and water restoration technicians have the advanced training, specialized equipment, and experience necessary to restore fire damage quickly and efficiently.

We are also licensed general contractors, so we can oversee a full range of building and reconstruction services that may be required to restore your home to preloss condition. This allows you to have one convenient point of contact managing the entire job through to completion.

General Contractor License #: 36113

Call Us Today!

When your home has a fire damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your fire damage in Kailua, “Like it never even happened.” Mahalo.

SERVPRO of Kailua is Independently Owned and Operated.

Flooded Building in Kailua?

5/24/2021 (Permalink)

Water is shown flooding a wooden floor. We mitigate commercial water damage 24-hours a day in Honolulu County.

When you have a flooded building or other water damage emergency, every minute counts. Water damage can become a costly repair if it is not mitigated quickly. SERVPRO® of Kailua has been responding to commercial water damage emergencies in the Kailua area for years, and we have been helping businesses get back up and running quickly and with minimal disruption to employees and customers. Here are some tips from our website on what to do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your vacuum to remove water
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

When your commercial business has a water damage emergency, SERVPRO® of Kailua is Here to Help. ® Call us today at 808-235-5015. We’ll clean and restore your commercial water damage in Kailua, “Like it never even happened.”

SERVPRO of Kailua is Independently Owned and Operated.

Need Emergency Service? Call Us 24/7 at 808-235-5015

5/21/2021 (Permalink)

Servpro Central Honolulu responds to water damage After a leaky pipe sent a flood of water into this home, SERVPRO of Central Honolulu quickly responded to minimize damage and mitigate loss.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Central Honolulu

SERVPRO of Central Honolulu specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.