SERVPRO of Kailua Employee Photos

Tiffini Frank

Tiffini Frank is our Office Manager here at SERVPRO Kailua North/Laie.  Tiffini has her Bachelors degree in business management and accounting. She has 3 years of accounting experience.  Tiffini is a great help to any and all behind the scenes work that goes into running an office and business.  She also is very knowledgeable of computer software and programs.  Tiffini directly handles all financial matters such as client billing, accounts payable, payroll and banking and is responsible for the supervision of all administrative staff. If you have a “money” question, she’s your gal! 

Kelly Takayama

Kelly Takayama is our office assistant.  She has over 25 years of customer service experience.  She handles the phone calls and processing of incoming jobs here.  Kelly is very organized, patient and helpful making her a great asset to our team.  Our customers love her!

Britney Tanaka

Britney Tanaka is the Marketing Coordinator of our SERVPRO family. She is currently studying for her bachelors in Business and Marketing. She has excellent knowledge of our island and is dedicated to making our company better.  As well as building relationships for our business. Britney knows just the right way to communicate with our clients using her positive "Aloha" spirit and extensive customer service experience.

Seth Brush

Seth Brush is the Production Manager at SERVPRO of Kailua North/ Laie. He has 3 years of experience in the restoration industry. Seth is IICRC certified and holds four SERVPRO certifications. Fire, Water, Mold, and Biohazard is his cup O-Tea.

Adam Leifert

Adam Leifert is a Crew Chief here at SERVPRO of Kailua North/Laie. Adam brings 4 years of experience with him to the team. Adam is IICRC certified for water and carpet cleaning.  He has worked in the carpet and upholstry cleaning industry adding valuable experience to his resume in restoration. He has many certifications under his belt.  Adam is a one stop shop for everything you need to know about Water Damage Restoration. 

Heather Spear Brymer

Heather Brymer is our fire clean up Crew Chief here at SERVPRO of Kailua, North/Laie. She has 7 years of professional cleaning experience. She is very reliable and a friendly and competent individual with experience of cleaning residential and commercial properties.  Heather has a knack for paying very close attention to detail.  She is also very thorough with her clean ups.  She doesn't let any flaw pass her by.  She is truly the best at what she does! 

William Franklin

William Franklin is a part of our SERVPRO of Kailua North/Laie production technician team.  He has a background in construction and is a great team leader.  William is very efficient and excels in time management. He is always positive and charismatic in all he does.  He takes instruction like no other and gets the job done! He is very inspiring to our family here at SERVPRO. 

Randal Akiona

Randal Akiona is a production technician at SERVPRO Kailua North/Laie.  He is very well skilled all around.  He is very strong and physically fit.  He specializes in demolition and is very talented in the field.